Summer 2015 release of zAgileConnect provides a couple of console components that may be optionally configured to provide Issue Activity and Suggested Issues within the context of a Case (as shown below) Setup The zAgileConnect Console Components may be created via...
An example of how to write a trigger on the zAgileConnect ZIssue custom object in Salesforce. The trigger may be used to perform specific actions on a Case based upon specific Issue events (such as change in Status, Assignee, etc.). Please note that while we offer...
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