Integrating Salesforce and JIRA with zAgileConnect – An Accellion Case Study

Oct 8, 2014 | Integration, JIRA, Salesforce, Video

In this webinar, you will hear from Tess Sta Romana of Accellion, who will discuss her team’s objectives and requirements for integrating Jira with Salesforce, as well as experiences and benefits using zAgileConnect.

Accellion is an award-winning provider of mobile solutions to enterprises to increase business productivity while ensuring security and compliance.
The webinar will also include a demo of the deep integration and interoperability between Salesforce and JIRA available via zAgileConnect.

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Learn How Customer Support Teams Overcome Salesforce and Jira Integration Challenges – Get the White Paper!

Learn How Customer Support Teams Overcome Salesforce and Jira Integration Challenges – Get the White Paper!

Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and forth between Salesforce and Jira, copying and pasting information between the two applications, and manually checking the progress of Jira Issues.
An ideal solution would involve integrating Salesforce with Jira to reduce the need for support agents to navigate back and forth between the two applications.

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