zAgile, Inc. announced today that it has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18. Achieving this standard with an unqualified...
zAgile is pleased to announce powerful new capabilities for zAgileConnect like support for multiple Jira and Salesforce instances and complex workflows – as well as remind you of other powerful capabilities, like Lightning Web Components and Custom Permissions. 1....
As Support teams work with Engineering towards resolving customer issues, they face a number of challenges while navigating between Salesforce and Jira. A key challenge is the lack of access to Jira data in Salesforce Reports. Even manually updating Case records...
Product Overview Video Seamlessly use zAgile’s Atlassian Confluence and Salesforce Knowledge connector for creating, curating, and publishing content. Use the powerful editing features of Atlassian’s Confluence wiki to create product documents, FAQs,...
Demo Video Customer support staff using Salesforce Service Cloud can create and edit Jira issues directly from within Salesforce Service Cloud — without having to launch and use Jira separately. For more information on our purpose-built integration for...
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