by zAgile | Sep 12, 2023 | Integration, JIRA, Salesforce
zAgile is pleased to announce powerful new capabilities for zAgileConnect like support for multiple Jira and Salesforce instances and complex workflows – as well as remind you of other powerful capabilities, like Lightning Web Components and Custom Permissions. 1....
by zAgile | Jul 13, 2023 | JIRA
As Support teams work with Engineering towards resolving customer issues, they face a number of challenges while navigating between Salesforce and Jira. A key challenge is the lack of access to Jira data in Salesforce Reports. Even manually updating Case records...
by zAgile | Oct 18, 2022 | Confluence, Integration, Salesforce, Video
Product Overview Video Seamlessly use zAgile’s Atlassian Confluence and Salesforce Knowledge connector for creating, curating, and publishing content. Use the powerful editing features of Atlassian’s Confluence wiki to create product documents, FAQs,...
by zAgile | Sep 3, 2022 | Integration, JIRA, Salesforce, Video
Demo Video Customer support staff using Salesforce Service Cloud can create and edit Jira issues directly from within Salesforce Service Cloud — without having to launch and use Jira separately. For more information on our purpose-built integration for...
by zAgile | Jun 3, 2022 | Integration, JIRA, Salesforce, Video
Demo Video Learn how to use zAgile’s Salesforce connector to quickly search Jira Issues and link to Salesforce Cases. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and Customer...
by zAgile | Nov 20, 2021 | Integration, JIRA, Salesforce, Video
Product Overview Video Watch below to see how zAgile’s Salesforce Service Cloud and Jira connector can integrate rich Jira functionality with Salesforce standard and custom objects. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and...
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