zAgileConnect provides easy and powerful integration between Salesforce and JIRA. This is especially valuable to Customer Support teams in helping them escalate customer cases to Engineering and track their progress towards resolution. In this webinar, we will provide...
An example of how to write a trigger on the zAgileConnect ZIssue custom object in Salesforce. The trigger may be used to perform specific actions on a Case based upon specific Issue events (such as change in Status, Assignee, etc.). Please note that while we offer...
zAgileConnect allows for bidirectional integration of information between Salesforce and JIRA. It facilitates improved coordination between teams across the two applications so that both sides may efficiently collaborate on, exchange information, and track various...
In this webinar, you will hear from Tess Sta Romana of Accellion, who will discuss her team’s objectives and requirements for integrating Jira with Salesforce, as well as experiences and benefits using zAgileConnect. Accellion is an award-winning provider of...
Is your Service Cloud environment tightly integrated with your internal engineering tools? Is Customer Service efficiently able to track Case resolutions across Engineering and provide timely feedback to Customers? Is Customer Service collaborating with Engineering?...
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