by zAgile | Dec 14, 2023 | Integration, Salesforce, Slack, Support Software, Video
This blog recaps our recent webinar about Chat:Bridge, which seamlessly integrates Salesforce with Slack, empowering customer support and other teams to enhance collaboration, increase efficiencies, and streamline workflows. zAgile, Inc. Overview zAgile’s...
by zAgile | Dec 5, 2023 | Confluence, Integration, JIRA, Salesforce, Slack, Uncategorized
Introduction Customer support teams’ maximum efficiency requires deep integration of the applications they use. In this blog, learn how zAgile drives integration with Connectors for Salesforce, Jira, Slack, and Confluence. Other departments often own the...
by zAgile | Dec 1, 2023 | Integration, JIRA, Salesforce
Introduction Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and...
by zAgile | Nov 17, 2023 | Confluence, Integration, Salesforce, Video
In this recorded webinar for Salesforce – Confluence integration, link below, we demo Knowledge:Bridge’s ability to publish Confluence pages to Salesforce Knowledge Articles. A summary of the webinar content follows along with how to learn more. zAgile, Inc. Overview...
by zAgile | Nov 9, 2023 | Integration, JIRA, Salesforce, Video
In this recorded webinar for Salesforce – Jira integration below, we cover an overview of zAgile, Inc. and a demo of zAgileConnect’s core and latest features regarding Salesforce – Jira integration. A summary of the webinar content follows along with...
by zAgile | Sep 21, 2023 | Integration, JIRA, Salesforce
zAgile, Inc. announced today that it has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18. Achieving this standard with an unqualified...
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