Quick Tour Video zAgile’s Chat:Bridge app provides a seamless bidirectional conversation between Salesforce and Slack for your teams. From any Chatter-enabled object in Salesforce, collaborate with your Slack teams via public channels, exchange messages and...
Webinar Organizations are looking to streamline the process of integrating Jira with Salesforce as part of their ongoing drive to improve Support SLA and Customer Satisfaction. Customers expect instant and personalized service, organizations themselves are looking to...
Latest Features & Sneak Preview of Upcoming Releases zAgileConnect provides easy and powerful integration between Salesforce and JIRA. This is especially valuable to Customer Support teams in helping them escalate customer cases to Engineering and track their...
Potential Impact on zAgileConnect Salesforce is disabling support for TLSv1 as described here: Salesforce disabling TLS 1.0. Please also note the schedule of this change, since it has already begun in the Sandbox environments and is anticipated to be applied to...
zAgileConnect provides easy and powerful integration between Salesforce and JIRA. This is especially valuable to Customer Support teams in helping them escalate customer cases to Engineering and track their progress towards resolution. In this webinar, we will provide...
An example of how to write a trigger on the zAgileConnect ZIssue custom object in Salesforce. The trigger may be used to perform specific actions on a Case based upon specific Issue events (such as change in Status, Assignee, etc.). Please note that while we offer...
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