Chat:Bridge Connector for Integrating Salesforce and Slack-Webinar June 27, 2018

Jun 27, 2018 | Integration, Salesforce, Slack, Video


zAgile’s recently released app Chat:Bridge, for integrating Salesforce and Slack, allows you to easily collaborate with your Slack teams from within Salesforce, whether you are working on a Case, Lead, Opportunity, or another object.

Similarly, your Slack teams can post messages, files, etc. to you from within Slack channels. They can also search for and create Cases, Leads, and other objects from with Slack, and request Salesforce Reports.

This brief webinar provides a walkthru of the feature-rich integration that Chat:Bridge enables between Salesforce and Slack.

> You Might Also Like

Learn How Customer Support Teams Overcome Salesforce and Jira Integration Challenges – Get the White Paper!

Learn How Customer Support Teams Overcome Salesforce and Jira Integration Challenges – Get the White Paper!

Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and forth between Salesforce and Jira, copying and pasting information between the two applications, and manually checking the progress of Jira Issues.
An ideal solution would involve integrating Salesforce with Jira to reduce the need for support agents to navigate back and forth between the two applications.

Loading...