How to integrate Jira with Cases, Opportunities, and other Salesforce objects – Webinar June 28, 2018

Jun 28, 2018 | Integration, JIRA, Salesforce, Video

The highly rated solution for integrating Jira with Salesforce just got even better.

With the latest release of zAgileConnect, you can now not only integrate Jira Issue with Case but also Opportunities, Accounts, as well as, other standard and custom objects.

Combine that with Lightning-compatible UI and the ability for you to incorporate zAgileConnect API in Salesforce process flows – and you can see how zAgileConnect is becoming the most powerful integration solution for Salesforce and Jira.

This webinar will cover some of the latest features of zAgileConnect and discuss ways in which you can leverage its integration with Jira to achieve greater customer satisfaction.

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Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and forth between Salesforce and Jira, copying and pasting information between the two applications, and manually checking the progress of Jira Issues.
An ideal solution would involve integrating Salesforce with Jira to reduce the need for support agents to navigate back and forth between the two applications.

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