Introduction Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and...
In this recorded webinar for Salesforce – Jira integration below, we cover an overview of zAgile, Inc. and a demo of zAgileConnect’s core and latest features regarding Salesforce – Jira integration. A summary of the webinar content follows along with...
Product Overview Video Seamlessly use zAgile’s Atlassian Confluence and Salesforce Knowledge connector for creating, curating, and publishing content. Use the powerful editing features of Atlassian’s Confluence wiki to create product documents, FAQs,...
Demo Video Customer support staff using Salesforce Service Cloud can create and edit Jira issues directly from within Salesforce Service Cloud — without having to launch and use Jira separately. For more information on our purpose-built integration for...
Demo Video Learn how to use zAgile’s Salesforce connector to quickly search Jira Issues and link to Salesforce Cases. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and Customer...
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